About Nasdaq! Nasdaq is a vibrant and entrepreneurial company where everyone is
encouraged to take initiative, challenge the status quo and take intelligent
risks. We want everyone to feel welcome and bring their authentic self to work.
Every day, we are building a culture where we all feel connected, supported and
empowered. About the team: Provide expert-level functional support to external
Customers efficiently resolving AxiomSL product issues via Case Management
System, or zoom including replication and analysis of issues in mirrored AxiomSL
support environment. Your responsibilities: Takes ownership, replicates,
analyzes and resolves Customer issues related to AxiomSL Product
functionalities, architecture and infrastructure components within both
Customer-owned and the Nasdaq Cloud Platform and environment. Documents
Incidents and Service Requests processing; communicates with Customer in timely,
professional and polite manner, with compliance with ISO-9001-based SLAs and
SLOs and other internal processes. Works closely with with Product Management,
Engineering, Operations, and other Support teams (by providing comprehensive
information on issue status and investigation results) and by following up on
issues and their resolution. Constantly improves personal knowledge of AxiomSL
products by passing the required certifications. What we expect: 3 years of
experience. Linux and Windows Server OS troubleshooting. Web Applications
troubleshooting. Oracle/PostgreSQL/Microsoft SQL Server/MySQL or any other
DBMS: ability to create, analyze and modify SQL queries. Ability to work with
minimal supervision, be a fast learner, self-motivated, great teammate and
collaborator with strong problem-solving skills. Excellent communication
skills (using both written and verbal English) and ability to work with a team
in a dynamic environment and to deadlines. Highly organized and methodical
approach with attention to detail and accuracy. Result- and customer- focused.
It would be great if you have hands-on experience with configuring and
troubleshooting of Scripts written on Bash/PowerShell/vbs/.bat. Java-based
applications. Web Servers/Proxy Servers/Load Balancers (Apache Tomcat, IBM
WebSphere, Nginx, F5, etc). Database/DBMS; analyzing and improving SQL queries
performance. LDAP & SAML/SSO. What we offer: Annual monetary bonus. Employee
Stock Purchase Program Nasdaq stocks with a discount. Health Insurance program.
Additional paid leave days after 2 years of working at Nasdaq. Flex day program
(6 days a year). Internal mentorship program – get a mentor or become one.
Opportunities to grow horizontally or vertically in the organization. Wide
selection of online learning resources, e.g Udemy, O‘Reilly. What happens now?
This is a full-time permanent position located in Wroclaw, Poland. The company
allows the flexibility to work half a week on-site and remotely (Hybrid model).
As the selection and interview process is ongoing, please submit your
application in English as soon as possible. A valid work permit for the EU is
required. Come as You Are Nasdaq is an equal opportunity employer. We positively
encourage applications from suitably qualified and eligible candidates
regardless of age, color, disability, national origin, ancestry, race, religion,
gender, sexual orientation, gender identity and/or expression, veteran status,
genetic information, or any other status protected by applicable law. Come as
You Are Nasdaq is an equal opportunity employer. We positively encourage
applications from suitably qualified and eligible candidates regardless of age,
color, disability, national origin, ancestry, race, religion, gender, sexual
orientation, gender identity and/or expression, veteran status, genetic
information, or any other status protected by applicable law. We will ensure
that individuals with disabilities are provided reasonable accommodation to
participate in the job application or interview process, to perform essential
job functions, and to receive other benefits and privileges of employment.
Please contact us to request an accommodation. At Nasdaq, we’re proud to be the
engine behind the world’s capital markets. But we don’t stop there. We build the
technology that drives transparency, trust, and access—helping economies grow
and people thrive. Our purpose is to advance economic progress for all. Whether
you’re a client, a colleague, or part of our broader community, we’re here to
move markets—and possibilities—forward. Join our Talent Community to stay in the
loop on upcoming roles, events, and new opportunities across Nasdaq. Our hybrid
work model, NasdaqBlend, gives you flexibility to do your best work—whether
that’s from home, in the office, or a mix of both. Check the job listing or
reach out to our team for role-specific details. We’re a global team of over
8,500 innovators across 38 countries, united by a shared purpose: advancing
economic progress for all. It’s not just what we do—it’s how we do it, together.
Want a deeper look into our culture? Explore our Culture Book. We support your
success through You&Q, our total rewards program that covers every dimension of
life—from building wealth and growing your career to prioritizing well-being and
family care. Join the Team Advancing Economic Progress for All.
Other vacancies
