Why Sakura?
When it comes to diagnosing cancer, there’s no time to wait!
At Sakura, we’re driven by our desire to advance cancer diagnosis through fully
automated anatomic pathology and by providing our partners & patients with
best-in-class innovations, quality and customer care.
What we do:
We empower pathology professionals all over the world by providing integrated
solutions to deliver accurate & fast diagnoses of cancer, to optimize treatment
success for each life we touch!
The opportunity:
As a Field Service Engineer, you will independently support Sakura customers in
various technical areas such as installation, training, support, repair, service
and warranty.
Your area of responsibility will be the Nuremberg, Erfurt, Kassel & Würzburg
region. Occasional support in other regions may be required & will be arranged
in consultation with you.
If you are a proactive problem solver with excellent communication skills and a
passion for providing exceptional customer service, we would like to hear from
you.
Key responsibilities:
* Provide effective technical support to customers & internal stakeholders.
* Manage, co-ordinate, monitor, repair and install Sakura (demonstration)
equipment.
* Keep abreast of and implement new developments, improvements and regulations
for Sakura products.
* Maintain a working knowledge of all Sakura equipment by attending regular
technical training at the Sakura Academy.
* Responsible for effective and efficient complaints handling.
* Achieve personal and team goals set at the beginning of the fiscal year.
* Timely and adequate reporting through CRM.
* Quality assurance.
* Participate in various project teams.
We perfectly match if
you have
* a secondary Vocational Education or Higher Education with technical
specialization.
* excellent command of Polish and a good command of English, both verbally and
in writing.
* relevant Professional Qualification for technical support, preferably in the
area of Medical Diagnostics instrumentation.
* skilled use of computers and Microsoft office software.
* a local driver’s license.
and you
* live ideally in between Lodz and Krakau, since most of your customer base
will be in the South region of Poland.
* have a good presentation & communication skills to meet the training and
advising requirements.
* are customer oriented, connect easily & make an impact at all levels.
* are self-organised, structured and independent.
* have a pragmatic can-do attitude.
We offer you:
* an attractive salary package, including a bonus & more benefits.
* a company car, mobile phone & laptop
And last but not least, a great job opportunity where you have full ownership of
your work, recognition of your achievements and professional development
opportunities.
The invitation:
Our culture is friendly and open. We believe that the development of our people
enables the company’s growth.
By joining us, you will be part of:
* An inspiring community with a mission that matters! ”advancing cancer
diagnostics”.
* Our International organization who’s leaded by a supportive & inspiring
management.
* A financial healthy & privately owned company.
To learn more about Sakura, please visit our career page & follow us on
LinkedIn.
*Acquisition in response to our job postings is not appreciated. This means that
we think we can find a suitable colleague on our own.
*Please note that we don’t offer sponsorship visa. Only candidates with valid EU
work visa will be considered.
