Senior Staff Data Engineer

Job Description Zendesk is seeking a Senior Staff Data Engineer to join The Data
Platform team. The team is responsible for implementing a globally distributed
system that uses powerful cloud technologies that span Amazon Web Services and
Snowflake. Our goal is to help 170,000+ global businesses truly understand
customer interactions at depths never thought possible until now. As a Senior
Data Engineer on Foundation Analytics, you will be responsible for building many
key parts of the foundation data services platform including next generation
reporting and analytics. Working closely with your team members to craft,
develop and deliver reporting products for our customers and high quality
software projects on time. Data is at the heart of Zendesk’s business! This is
an autonomous role that can have a huge impact across all of the Zendesk product
family! What you’ll be doing Publish well written and tested code to production
Participate in designing and developing key features and functionality of our
data platform Investigate production issues and fine-tune our data pipelines
Continually improve data pipelines for high efficiency, throughput and quality
of data Build a platform that will be the foundation for our customer facing
reporting features, our machine learning initiatives, and internal product
analytics Collaborate with team members on researching and brainstorming
different solutions for technical challenges we face Solve sophisticated
problems with passion and technical leadership. helping to discover solutions to
sophisticated problems Develop standard methodologies and mentor others to help
make technical decisions on projects What you bring to the role 8+ years of
software development/data engineering experience with 3+ years of hands-on
experience of building scalable data platforms and/or reliable data pipelines
Extensive experience with working in Snowflake and DBT Java, Python, Scala
(proficient in at least one) Developer skills; demonstrating a strong passion to
design scalable and fault-tolerant software systems Experience with AWS or
related cloud technologies Experience in developing and operating high volume,
high availability environments Working understanding of Kubernetes’
infrastructure and security best practices Ability to work optimally in a
multifaceted, occasionally interrupt driven environment that includes
geographically spread teams and customers Solid working understanding in Data
Modeling Proven track record with cloud and data related technologies.
Additional Qualifications: Experience writing ETL jobs to help address various
data engineering challenges Strong understanding of Build tools and Deployment
tools Familiarity with Kafka, Flink, Spark frameworks with validated
understanding of at least one job scheduling tool: Airflow, Celery, AWS Step
functions Tech Stack Our data pipelines are written in Java and Python based
software stacks We use many open source technologies, including: Spark, Flink,
Hudi, Airflow Our software runs on AWS services like EMR and in Kubernetes, and
integrates with AWS services S3, Athena, and Glue for data access. #LI-JJ2 The
Poland annualized base salary range for this position is
zł341,000.00-zł511,000.00. Please note that while the salary range represents
the minimum and maximum base salary rate for this position, the actual
compensation offered will be based on job related capabilities, applicable
experience, and other relevant factors. This position may also be eligible for
bonus, benefits, or related incentives that will be communicated during the
offer stage. Hybrid: In this role, our hybrid experience is designed at the team
level to give you a rich onsite experience packed with connection,
collaboration, learning, and celebration – while also giving you flexibility to
work remotely for part of the week. This role must attend our local office for
part of the week. The specific in-office schedule is to be determined by the
hiring manager. The intelligent heart of customer experience Zendesk software
was built to bring a sense of calm to the chaotic world of customer service.
Today we power billions of conversations with brands you know and love. Zendesk
believes in offering our people a fulfilling and inclusive experience. Our
hybrid way of working, enables us to purposefully come together in person, at
one of our many Zendesk offices around the world, to connect, collaborate and
learn whilst also giving our people the flexibility to work remotely for part of
the week. Zendesk is an equal opportunity employer, and we’re proud of our
ongoing efforts to foster global diversity, equity, & inclusion in the
workplace. Individuals seeking employment and employees at Zendesk are
considered without regard to race, color, religion, national origin, age, sex,
gender, gender identity, gender expression, sexual orientation, marital status,
medical condition, ancestry, disability, military or veteran status, or any
other characteristic protected by applicable law. We are an
AA/EEO/Veterans/Disabled employer. If you are based in the United States and
would like more information about your EEO rights under the law, please click
here. Zendesk endeavors to make reasonable accommodations for applicants with
disabilities and disabled veterans pursuant to applicable federal and state law.
If you are an individual with a disability and require a reasonable
accommodation to submit this application, complete any pre-employment testing,
or otherwise participate in the employee selection process, please send an
e-mail to peopleandplaces@zendesk.com with your specific accommodation request.