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SoftServe is a leading technology solutions company specializing in software product and application development and services. Our mission is to be a valuable partner for our clients who represent different domains. We measure our success by our clients’ success.

Our US-based Client is the global virtual healthcare leader, offering the only comprehensive virtual care solution spanning telehealth (telemedicine), expert medical, and licensed platform services. The client’s product serves the world’s leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

In frames of extending collaboration, we are looking for a talented Project Manager to be part of the team. This position requires a proven ability to understand and implement the best project management practices in an Agile environment.

As the pioneer and trendsetter of the virtual healthcare service provider in the world, your highly visible contributions will be used by millions of people each year.


A candidate demonstrating

  • At least 2-3 years of recognized professional project management experience in IT
  • A proven record of working with international companies/clients
  • Experience with Project ownership in all aspects (budget, scope, schedule, quality, etc.)
  • Ability to establish, manage, and regularly improve service and process-related metrics
  • Understanding of Traditional and Agile project management methodologies
  • Successful communication and collaboration with the stakeholders on client-side in order to achieve success
  • Hands-on experience in leading, motivating, guiding, coaching, and encouraging team(s) of engineers, including conflict management
  • Background of portfolio management would be a plus point
  • Problem-solving, strong analytical skills
  • Excellent communication, organization, and presentation skills
  • Quick learning skills
  • Ability to resolve and escalate scope-related issues promptly
  • Strong-willed, stress-resistant and team player attitude
  • Upper-Intermediate or Advanced English level


  • Building and maintaining project(s) team structure to meet successful project(s) goals and objectives
  • Leading and directing software development teams to deliver project(s) within the constraints of scope, schedule, budget, and resources
  • Managing day-to-day operational activities of assigned project(s)
  • Managing Client’s expectations, monitoring, and increasing CSAT level
  • Facilitating project-related client communications at all levels
  • Reporting assigned project(s) status to stakeholders (including high-level status in regards to Client, people, and business development perspectives)
  • Establishing consistent project management processes within project(s) assigned
  • Creating and maintaining project management documentation and revising it as appropriate
  • Implementing and using best-in-class delivery metrics with the goal to reach and maintain the best performance
  • Ensuring the quality of delivered services and solutions from technology/architecture and functional/domain standpoint
  • Motivation, guidance, coaching, and encouraging direct subordinates
  • Conducting effective performance evaluations for project team members according to HR frameworks


Offer you

  • An Individual career path with clear requirements for professional development and career growth
  • One of the best learning and development programs in SoftServe
  • Health insurance with the option to add relatives
  • Flexible working hours
  • Participation in internal and external events where you can build and promote your personal brand
  • Access to experienced specialists willing to share their knowledge
  • The possibility to develop your individual initiatives – we are open for them, just come and share your ideas
  • Attractive salary, modern office, a package of benefits, and language classes
Product manager
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